Window pane with impact break and shatter

How to Deal With Broken Windows

When you come home to a broken window it’s important to take precautions. If you suspect that there may be an intruder inside your home, call the police right away and wait for help to arrive. No matter what the cause of the damage, you need to take steps to restore your home’s security as quickly as possible.


Possible Causes of a Broken Window

There are a number of things that could result in broken windows in Surrey, Vancouver or throughout the area. In each situation you’ll have to assess the situation and decide how best to proceed. 

  • A ball or other projectile coming through the window 
  • A break-in 
  • A large crack
  • Age or deterioration of the window frame
  • Extreme weather conditions

What To Do

If you suspect that your window was broken by a burglar or there are any signs of suspicious activity, you should call the police immediately. If you’re absolutely certain there are no signs of danger, or if you know exactly how the window got broken, then you can safely proceed with the following steps: 


  1. Call the insurance company
    Thoroughly document the damage to your windows and call your Vancouver insurance provider. Depending on your policy, you may be covered for the cost of the replacement windows. Talk to your insurance provider to determine what your policy covers and what your next step should be.
  2. Clean up any broken glass
    Once all the damage has been documented for insurance purposes you can go ahead and clean up the broken glass. Wear gloves to protect your hands and shoes that completely cover your feet. If there are large chunks of glass, dispose of those pieces first and then thoroughly vacuum the area. 
  3. Cover the area that is broken
    Cover the broken area to keep pests, intruders and bad weather out. If it’s a small hole or crack, you can use packing tape to secure it temporarily. For larger holes or missing panes, cover the whole area with thick plastic, a tarp or even plywood.
  4. Call a window repair service
    When your windows are damaged, whether there is just a crack or an entire pane missing, you’ll need to get replacement windows as soon as possible. Call a reputable window sales, installation and repair service like RetroTeck Window Mfg Inc in Vancouver.


When you need high-quality windows in Surrey, Vancouver or throughout the Lower Mainland, think RetroTeck Window Mfg Inc. We manufacture a wide variety of high-quality windows and offer one of the best guarantees in the business. Contact us today to learn more or to request a quote.

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